Start a projectOur process
A flexible five-stage process, shaped around your project. Clear responsibilities, useful reviews and tangible outputs along the way.
Start with discovery and a prototype. Agree the smallest useful scope, then design, build and prepare it for launch.
One shared process. Explore the activities, outputs and decisions at each stage.
Understand your business, audience and constraints before deciding what to make.
Your part. You share context, access and the people who should be involved.
Turn the findings into a practical scope, clear priorities and shared measures of success.
Your part. You align on priorities, constraints and what success should look like.
Explore the experience through designs, prototypes or material studies before committing to full production.
Your part. You review the important decisions and bring feedback from the right people.
Develop, produce and test the agreed work, with regular opportunities to review progress.
Your part. You review working progress and help resolve content or operational dependencies.
Prepare release, handover and documentation, then agree what support or improvement should follow.
Your part. You confirm launch readiness, ownership and the next priorities.
Reviews are planned around the decisions the project needs.
Responsibilities and dependencies are agreed with the scope.
Documentation and ongoing support are discussed before launch.
Bring a focused brief or a challenge that connects a few disciplines.
